Reserved a uhaul online and was able to get what I wanted. There were people who just walked in and held up the line placing their. All I had to do was show my email confirmation, sign my name and go.
Staff is friendly and helpful. Facility is clean neat and orderly.
Rented a cargo van for a business event. Nice, up-to-date vehicle with good steering, breaking, suspension, air-conditioning, radio, power locks and windows. The doors opened very wide and the automatic transmission felt very healthy. So the van and check out/in prosess was great and easy.
Overcharged us and employee's don't communicate with each other and barely do their job unless threatened with corporate action
Came in on a Saturday morning to simply rent a truck to move my bed 3 miles. They said they were booked even thought there was a truck right in their lot. Called CS, reserved a van instead. I came back 2 hours later and the truck was still in the lot. I then waited in line for 30 mins while they neglected to speed up the process of the people ahead of me. Poor management, and terrible service... don't come here unless you want to waste your day away
I was however disappointed that there was no way for our business not make a fax or long distance payment. I ended up having to use my own personal card for this business expense. I was made aware that this was the policy of U-HAUL, however it feels a little outdated and stone age. Is this the first time a business and not an individual has done business with U-HAUL? Just my thoughts.
Have rented from them numerous times before, always a fairly pain free experience, but the lines can get a bit long at times. Not their fault, their a popular, busy location, and renting trucks and storage isn't exactly like checking out at a convenience store.
Highly recommend you reserve online and use a credit or debit card to do so. It will make your truck or trailer rental go much smoother.
Decent amount of customer parking, which isn't always the case. Beltway convenient location.
U Haul Moving Storage At Washington Blvd is a US Moving Company based in Baltimore, Maryland. U Haul Moving Storage At Washington Blvd is located at 2929 Washington Blvd, Baltimore, MD 21230, USA.
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