Sam & Roy were exceptional with my move. Sam was present at both pickup & dropoff locations. Polite, efficient, & great sense of humor. They were here when promised, unloaded my household goods where I wanted & in no time I was unpacking. Shout out to both of them. Rare anymore to find folks that take pride in customer service. These 2 guys are top notch. Thank you so much for great customer service.
Horrible moving experience. Communication was very difficult, took several tries to get responses to questions both before and after the move. Packing was terrible. Every hanging wardrobe box was stuffed with pillows, books, and shoes so all my suits and dress shirts were completely wrinkled. The person packing the kitchen used great care which is the only reason I gave second star.
Great movers very determine to get you where you need to be (any state)
We had the moving connection pack up our things when we got pcs-ed to Germany. They were very unorganized and as they took all of our furniture apart I was the one that had to catch all the screws and nails and label and put them in separate baggies... I was even the one to provide the baggies and pens!! They didn't have any! I was very nervous for how our stuff would end up looking once we got to Germany, and to no surprise a good number of our items were damaged. Our dining table and dining chairs all had deep scratches all over them. Our couch had rips on all sides. Our head board to our bedroom set was cracked in half, we can't even put our bedroom set back together...Our dresser and side tables had deep scratches all over them, our book shelf had scratches all around, and our mail holders chalk board piece completely came off the holder.. and you should've seen how they packed the furniture into the shipping containers! The movers that moved us into our Germany apartment were even shocked at how bad of a job the Moving Connection did...Absolutely ridiculous...
Can I give 0 stars? Very difficult to get a hold of someone, get answers. Our truck broke down and nobody told us that our shipment would be delayed by 3 weeks!
The Moving Connection Inc is a US Moving Company based in Baltimore, Maryland. The Moving Connection Inc is located at 2659 Merchant Dr, Baltimore, MD 21230, USA.
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