Really nice people working there. I had a job interview and they spent a lot of time helping me pick out a tie for it. Best of all is I got the job! I'd recommend them if you need something nice to wear.
Love BB clothes in general and “own make line” in particular. After this store moved to this new location, it’s quiet obvious that they forgot to move “good customer service”. Important: tailoring done here was appalling resulting in a cancelled suit purchase. I tend to shop online using 2day shoprunner, especially since the store rarely has items in stock and their disgusting dressing room are full of dust.
Good brand, but bad service (not mean in store), need deduct $7 for return and customer service line never goes through.
Great clothing, beautiful wares...WORST customer service, and not just once, multiple times. Other than Daudi and Rachel, it seems like no one else knows what they are doing - dropping items I just purchased (multiple times), unable to identify items in the store over the phone, making rude comments about fellow employees (to me). The rest seem in over their heads. What is wrong with this place?
The best of the best. I buy all my suits there.
Brooks Brothers is a US Clothing Store based in Baltimore, Maryland. Brooks Brothers is located at 809 Aliceanna Street, Space 103, Baltimore, MD 21202, USA.
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