I should have realized the 1st week I had it, when the engine light was on. I took it in to be diagnosed and I got a song & dance write up about it being checked out, the part was supposed to come in but never did.
They were nice about telling me that they could do nothing about it, wanting to charge over $200 to diagnose and maybe fix those issues. But in three months? Come on!
The battery died in November, about 7 months after I bought the car (don't let me forget about that.
Three months after I got a car from them, The signal lights stopped functioning. Not under warranty.
I get my ignition interlock monitored there and get all of my car repairs fixed there. Both nicoles are the most competent and friendliest office managers i have ever dealt with. Those girls need a raise!!!! I will always go back to F & M for all of my automotive needs.
They were nice to take the car back and not charge me for it.
I have instructed my friends & family to slap me upside the head if I talk about buying another car from them. I'll be impressed if they post this.
I had a good experience there. The front desk woman was very informative and answered every question I had. They took care of my issue. I would definitely go back for more services when I'm in the area.
Pro: very professional, competent, efficient. Very colorful digs. Con: while having good access to Frederick Avenue, the facility is crowded by other nearby businesses...parking is at a premium.
TO BE FAIR, they were lenient, letting me stretch my payments out when I got sick, but I was paying on a bucket of bolts so why pay for something that wasn't safe to drive?
The Front desk was really nice, however I was charged for work that wasn't even done to my car.
At the same time the flashers didn't work anymore. Guess what? Not under warranty!
Everyone was very nice, they always are, but they won't or can't do a d@#$n thing for you if your car has a problem that should be under warranty.
F M Auto Repair is a US Car Repair based in Baltimore, Maryland. F M Auto Repair is located at 3125 Frederick Ave, Baltimore, MD 21229, USA.
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