Dr. Shook and her staff have been taking care of my cat for about 12 years. They have all been wonderful and provided great care for him. They are gentle, attentive, and understanding to a cat who sometimes does not appreciate the medical care he needs. I can strongly recommend City Pets.
I appreciate how kind and caring Dr Shook and her team are but I think the real endorsement comes from Homer and Emma who always wagged their tales on their way to and once we got to City Pets. Our new puppy, Sadie seems to feel the same way. The City Pets team is very professional, friendly and provides wonderful care to my furry family members.
I unfortunately first came to City Pets to put down one of my cats who had been suffering with a very aggressive cancer. As hard of a decision and process this was, the staff at city pets was unbelievably kind, respectful, and genuinely seemed to sympathize with me not only during the process but with follow ups as well. They allowed me to take as much time as I needed to say goodbye to my beloved pet and let me stay as long as I needed after she had passed. The following week - before I was scheduled to pick up my cats ashes - I received a card in the mail hand signed by the entire staff expressing their condolences. This was completely unexpected and greatly appreciated. When I went back to pick up my cats ashes, they had everything prepared and ready to go upon arrival. The box is a beautifully carved wooden box with a gold plate on the outside with my pets name engraved in it. The team at City Pets far exceeded any expectations I had and would absolutely recommend them to anyone. They made the horrible process of putting down a loved pet bearable. I will forever be grateful to them and will definitely return for future checkups for my current and future Pets.
My 12-year old golden retriever was seen by Dr. Shook and Amanda for ear problem. The care was extra-ordinary. It was prompt, loving and caring. Follow-up call next day was additonal pleasant experience.
Very friendly service - they treat you and your pet like family and remember you each time you come back. A little pricy compared to vets I've been to in the past, but well worth it.
Citypets Veterinary Care Wellness is a US Veterinary Care based in Baltimore, Maryland. Citypets Veterinary Care Wellness is located at 1212 S Charles St, Baltimore, MD 21230, USA.
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