YUCK!
Reasonable prices and fun times bowling with freinds.
This place was one of the most surprisingly fun and enjoyable places I’ve been to in awhile. Located in an unlikely spot for a bowling alley, my boyfriend and I nearly went somewhere else thinking it wasn’t there anymore.
Chris explained to me that they had a few birthday parties coming in in a few hours, and that he was sorry but could not allow me to bowl. We left politely.
This past weekend I paid a visit to Baltimore. Prepared for a very exciting weekend, one of our many plans was to get in a few games of bowling.
My best friend Mary and I have been going quite often with the summer games. I was always extremely satisfied until today when the young girl Melissa gave us a total of 4 games not 5. Our first 3 were free with the summer card and we paid for 2 more each. A total of 5 games each. She didn't believe me and thank God I asked for a receipt. She never apologized and was rude about the whole situation. Today was a very bad experience for us.
Reading the review before mine I was hesitant to go to Brunswick. Although I am white, I very much condone racism, and would not want to support a company that was. That being said, I feel inclined to comment on the fact that the bowlers were EXTREMELY diverse in color and social class. In a time when racism is very much alive and well, it’s important to call out the truly racist companies. In our experience at least, this was not at all the case here. I can’t speak for the previous reviewers experience, but I would not avoid this place based on their comments. Try it out for yourself and you be the judge.
Upon researching reviews on this particular Brunswick lane I see that there have been a couple of African-Americans who have been denied service or treated inappropriately.
The people that greeted us were super friendly, the food and bar service were prompt and came over to our table to check on us and bring us our order. The bowling was cheap, the food was good (much better than expected for a bowling alley).
Even more aggravated at this point, I called back again and asked to speak with a manager, and after about 5 minutes of being on hold I was put on the phone with manager Melissa. I dove in and asked Melissa if there were lanes available again and she said "yes" I asked why Chris would tell me otherwise on the phone in addition to turning my friends and I down just a few minutes ago. She said I am not sure, I am sorry that happened. I explained to Melissa that it seemed as though we were turned down for being African-American, without hesitate Melissa replies "I know, and it's usually not our policy, if you come back I will offer you a free game." Needless to say we did not return for a free game.
After sitting in the parking lot for about 2 minutes, I couldn't help but realize there was not a single person of color in that building, at least at first glance, and I wanted to make sure we weren't being discriminated against. I decided to give the bowling alley a call. Christ politely picks up the phone and in my most purposeful and proper voice I asked if there were any lanes available, Chris replies "yes we have lanes available" I kindly thanked Chris and hung up.
The arcade games were fun and updated. It was an all around really great experience. I would recommend this place to literally anyone that want to bowl or have a nice time.
If could give this place 0 stars I surely would.
It was extremely fun. The staff were very nice. They were running some great specials for the summer so we'll definitely be returning.
Saturday 09/16/2017 around 5:50PM I was very excited to arrive at Brunswick Zone Perry Hall Lanes, at 4359 Ebenezer Rd, Baltimore, MD 21236 to see so many free lanes on an early Saturday evening. I promptly rushed to the front desk and requested a lane. I was told by associate Chris that there were no lanes available. While looking around and much confusion on my face, I questioned Chris, pointing out the 15+ lans currently available.
Brunswick Zone Perry Hall Lanes is a US Bowling Alley based in Baltimore, Maryland. Brunswick Zone Perry Hall Lanes is located at 4359 Ebenezer Rd, Baltimore, MD 21236, USA.
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