If you want to look like you did before you lost all that hair and you want to be in the best professional hands, Eldorado is your place and Marty is your guy. Is he direct? Yes, he is. I'd rather hear the truth than be humored so my feelings are spared. This man is an expert in hair replacement, has contributed to the accuracy of the process, and taught his staff to replace hair that came out of your piece between sessions! What more can you ask for? The folks at Eldorado take a personal interest in keeping you looking natural. And it's affordable! If you like, you can go on a plan with a fixed amount each month which, for the ladies, is about the same as color and highlights at a good salon. Put your thick skin on and visit Marty. You'll be looking and feeling great in no time.
Dealing with El Dorado hair was the worst customer service experinece of my life! As a cancer patient, it was traumatizing to deal with these people. I ordered a very expensive human hair wig, which was to be colored and styled. When I ordered the wig, I showed the owner a picture (from one of books he showed me) of what I wanted it to look like and he put it in my file. When I showed up to have the wig cut and colored, the stylist could not achieve the look at all, and it wasn't that complicated! When I addressed this with the owner, he told me the stylist did what I told him to do. He basically called me a liar. When I explained that the wig looked nothing like the picture, he angrily agreed to order a new wig. I ended up taking the wig to another vendor to color and style it and it looks great.
Helpful, honest and direct. In an industry that can be very deceptive and deceitful, I found Marty and Eldorado Hair to be superb. When I went in for my free evaluation I was given a accurate outline of what to expect. I appreciated the honesty...which is really what they are all about. Just being straight forward. Plus the results have been great. Thank you!
Eldorado Hair has allowed me to go out and "Face the World " again. My hair had become brittle, falling out, dull. The trained professionals at Eldorado were awesome! With the right systems, products and vitamins, my hair is back to a healthy state. Loving my highlights, lowlights and dimension. Eldorado Hair, thank you again, your the best. Anne
I agree with the other review that these people are rude and unreasonable to work with. I think their specialty is working more with male hair piece clients than female cancer patients. I was just astonished at the the condescedning , insensitve attitude of the owner. The only time he seemed friendly was when he was swiping my credit card. After that it was all downhill! After talking to other cancer patients at the hospital, I found that my experience was not uncommon, and the patient navigator at the hospital no longer refers patients here (she told me that she went here a couple years ago when she was diagnosed, and they made her cry!). STAY AWAY!!!!
I am convinced the emplyees wrote the positive reviews.
Eldorado Hair Replacement Center is a US Hair Care Studio based in Baltimore, Maryland. Eldorado Hair Replacement Center is located at 7939 Honeygo Blvd #228, Baltimore, MD 21236, USA.
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