After waiting for it to be done for 2 hrs, I was informed that there was a recall. (I guess the person was trying to say it took 2hrs b/c of that.)
I had a great experience here. They gave me full Kelly Blue Book value for my trade in when others were offering a fraction. And they gave me a better financing deal than others. They even gave me a meal while I waited for the deal to close.
Waiting area is clean and lots of space to seat.
The finance department is the WORST unless you know how to fine tooth proofread everything within your contract you will end up overpaying. They hike up in service warranty and gap covages to help the 3rd party company get business and the banks graciously wait for their turn to finish you off. The sales person can be a scam or awesome but once you get to finance they are a whole different devil. NEVER will I send my enemy there to even spend money they don't care to lose!!!
12/13. My appt time was 12 for oil change and tire rotation and I got there on time. (I made mistake when making appt, but the person fixed it for me.)
I have never bought a car here but I have been here to many times for there collision center. Buzz is awesome but there quality of work isn’t 100% top notch. Overall the inside is a nice comfortable atmosphere.
It would be nicer if someone tells me about something that will take longer than what it should be BEFORE the car goes in.
Bought my 2016 Tucson in 2015 and I go there for all maintenance, for me they have been great and I would buy from them again.
Thompson Hyundai is a US Car Dealer based in Baltimore, Maryland. Thompson Hyundai is located at 1000 Merritt Blvd, Baltimore, MD 21222, USA.
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