Lastly we were handed off to the in house insurance agent Richard whom we had some great conversations with and had a great time. Overall we couldn't have asked for a better experience.
I had a terrific experience here. I saw a Forte online that I wanted, sent an online inquiry and was contacted by the wonderful Steffon, who guided me through the process. The staff are awesome! They offer water, popcorn, snacks, and an assortment of coffee, tea, and hot chocolate. Top notch! I love my car, and I enjoyed the experience!
-Michael & Erin
Heather is a marvelous Service adviser at your location. I, too, have had less than a good experience at the Glen Burnie service center. Therefore, I will drive the extra miles and pay the toll to get the quality service offered at your location. It really is worth it. Thanks Heather!
Bought a car from bob Bell Kia on Saturday, Chris and Ed were the best examples of excellent customer service. This was my first time buying a brand new car and they made me very comfortable and made sure i wasn't over whelmed. I've been recommending this place to everyone I know looking for a car! Very professional and will make you very comfortable with the car buy experience.
I had a great experience buying my 2017 Kia Niro. I went in wanting a KIA but I didn't know what car was best for me. After test driving a Sportage and expressing my needs for a versatile vehicle with good gas mileage my salesman Chris Hearn introduced me to the Niro. Having a hybrid with all of the features I desired has proved to be a great purchasing decision. The features of the vehicle were explained clearly to me and I left the dealership excited about my new car. My experience was phenomenal!
He played with my child, he was warm and friendly, and was extremely concerned with making sure we happy with our vehicle that we were chosing and offered us options based on our preferences.
I NEVER write a review on Google for ANYTHING. I felt compelled to write this because our experience was that exceptional.
Then we were handed of to Helen who was the finance manager who bent over backwards to get us not only approved for the car we wanted, but at the payment we wanted.
Firstly, my wife and I were searching for a new car and have worked with 2 other dealerships over the past week. We called Emerson over at this Bob bell Kia location. He responded to us on his day off and was very responsive and informative. The next day we came down to the dealership and never had such a great experience buying a car. Customer service is definitely his aim and he hits the mark.
Please buy your car here they deserve your business.
Bob Bell Kia Of Baltimore is a US Car Dealer based in Baltimore, Maryland. Bob Bell Kia Of Baltimore is located at 7900 Eastern Ave #1, Baltimore, MD 21224, USA.
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