I tried to return unworn shoes because the Foot and Ankle Clinic doc at a big good hospital said they were bad for plantar fasciitis as this place had said. The salesclerk/manager was unapologetically and overtly rude, as if he was glad to be rid of a customer in pain and need. This joint is Comfort None.
This is unacceptable.
I tried to return shoes which were very uncomfortable after wearing. The clerk became annoyed because I wore them. How do you know if shoes are uncomfortable without wearing them once. They claim to be Comfort One. Now I am stuck with an expensive pair of shoes I can't wear.
This place has comfortable shoes but the styles were unappealing me. Especially at well over $100 dollars for most. The socks and back support items were more appealing than the shoes.
I don't understand the bad reviews. I have shopped at this store for years and have never had a bad experience. Quite the opposite. After foot surgery I need supportive shoes and need to try on different styles & sizes as my feet heal. I've consistently enjoyed patience and advice and the time to find sizes in other stores that were ordered for me. Received a phone call when they came in. And there are always new styles coming in that are attractive.
I bought a pair of sandals and asked for another pair to be brought in that were my size. I returned an insole unworn and that was 6 eeks ago ,still havent been compensated despite 3 calls to the store!
Comfort One Shoes is a US Shoe Store based in Baltimore, Maryland. Comfort One Shoes is located at 6080 Falls Rd, Baltimore, MD 21209, USA.
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