Ghetto mess, they all need lessons on how to talk to grieving family's. And the little guy, what is he even there for? He seems to not know anything.. constantly redirecting questions to everyone else? Why is he there? He a terrible decoration for the desk lol.
I did not choose this place from past atrocities. My mom did. Beware. I know it's a business but do you have to make it so apparent you only care about money.
What makes this place bad is the communication of the staff. If I had my choice this would not be a funeral home that I would use again.
Did an excellent job for my father services. Communication was on point, every staff member I met was awesome, comforting and understanding. I recommend Joseph H Brown 100% to provide a great service to your love one.
I was not impressed with this funeral home at all. My family chose this funeral home due to an unfortunate untimely death. No insurance was available and everything had to be paid out of pocket. The mortician that worked with us was absolutely horrible. She showed neither sympathy or empathy. It was just a job. I completely understand that this is what you do however the family members deserve to be treated better. She was not available during my family members wake or funeral (I don't even think she was in the building for the funeral). We chose cremation for the final preparation of my family member and they didn't even contact me to let me know that the remains was available. I had to contact them.
This is a family owned business,that once was family. It's really just a business run without friendliness, customer service or even respect. I've watched my mother and aunt (the Gross's) honor both my grandparents and my aunt's who all wanted to of course be funeralized here. The facility is wonderful and loved ones look great but the customer service is aweful.
Amazing multi generational family owned business. The Brown's and their staff did a wonderful job. Thank you.
As far as the presentation of the body... they did an absolutely wonderful job. And the funeral home and nice and clean and the service was great.
Joseph H Brown Jr Funeral Home is a US Funeral Home based in Baltimore, Maryland. Joseph H Brown Jr Funeral Home is located at 2140 N Fulton Ave, Baltimore, MD 21217, USA.
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